[UPDATE] 調整客戶填寫滿意度的API [UPDATE] 調整產生滿意度調查資料的時機點,改為每次進到結案狀態就新增滿意度資料 [UPDATE]...

Jack

2022-01-20 34b07249c7e7a9f487a6bc08f022db6bcb925d42

 pamapi/src/main/java/com/pollex/pam/service/AppointmentService.java

@@ -6,25 +6,39 @@
import java.util.Optional;
import java.util.stream.Collectors;

import com.pollex.pam.domain.Satisfaction;
import com.pollex.pam.appointment.process.AppointmentProcess;
import com.pollex.pam.config.ApplicationProperties;
import com.pollex.pam.service.dto.AppointmentUpdateDTO;
import com.pollex.pam.service.dto.ClosedProcessDTO;
import com.pollex.pam.service.dto.DoneProcessDTO;
import com.pollex.pam.service.dto.InterviewRecordDTO;
import com.pollex.pam.web.rest.errors.SendEmailFailException;
import com.pollex.pam.web.rest.errors.SendSMSFailException;
import io.jsonwebtoken.lang.Assert;
import org.slf4j.Logger;
import org.slf4j.LoggerFactory;
import org.springframework.beans.BeanUtils;
import org.springframework.beans.factory.annotation.Autowired;
import org.springframework.stereotype.Service;
import org.springframework.transaction.annotation.Transactional;

import com.pollex.pam.domain.Appointment;
import com.pollex.pam.domain.AppointmentCustomerView;
import com.pollex.pam.domain.InterviewRecord;
import com.pollex.pam.enums.ContactStatusEnum;
import com.pollex.pam.enums.InterviewRecordStatusEnum;
import com.pollex.pam.repository.AppointmentCustomerViewRepository;
import com.pollex.pam.repository.AppointmentRepository;
import com.pollex.pam.security.SecurityUtils;
import com.pollex.pam.service.dto.AppointmentCloseDTO;
import com.pollex.pam.service.dto.AppointmentCreateDTO;
import com.pollex.pam.service.dto.AppointmentCustomerViewDTO;
import com.pollex.pam.service.mapper.AppointmentCustomerViewMapper;
import com.pollex.pam.service.mapper.AppointmentDTOMapper;
import com.pollex.pam.web.rest.errors.AppointmentNotFoundException;
import org.springframework.util.StringUtils;
import org.thymeleaf.context.Context;
import org.thymeleaf.spring5.SpringTemplateEngine;

import static com.pollex.pam.enums.AppointmentStatusEnum.AVAILABLE;
import static com.pollex.pam.enums.AppointmentStatusEnum.DELETED;
@@ -35,7 +49,9 @@

    private static final Logger log = LoggerFactory.getLogger(AppointmentService.class);

   @Autowired
    private static final String NOTIFY_EMAIL_SUBJECT = "保誠媒合平台系統通知：新預約單";

    @Autowired
   AppointmentRepository appointmentRepository;

   @Autowired
@@ -53,12 +69,27 @@
   @Autowired
   SatisfactionService satisfactionService;

   public void customerCreateAppointment(AppointmentCreateDTO appointmentCreateDTO) {
    @Autowired
    SendMsgService sendMsgService;

    @Autowired
    ApplicationProperties applicationProperties;

    @Autowired
    SpringTemplateEngine springTemplateEngine;
    
    @Autowired
    InterviewRecordService interviewRecordService;
    
    @Autowired
    AppointmentProcess abstractAppointmentProcess;

   public Appointment customerCreateAppointment(AppointmentCreateDTO appointmentCreateDTO) {
      Appointment appointment = appointmentDTOMapper.toAppointment(appointmentCreateDTO);
        appointment.setStatus(AVAILABLE);
      appointment.setCustomerId(SecurityUtils.getCustomerDBId());
      appointment.setCommunicateStatus(ContactStatusEnum.RESERVED);
      appointmentRepository.save(appointment);
      return appointmentRepository.save(appointment);
   }

    public void updateAppointment(AppointmentUpdateDTO updateAppointmentDTO) {
@@ -82,6 +113,7 @@
        Appointment appointment = appointmentRepository.findById(appointmentId).get();
        appointment.setStatus(DELETED);
        appointment.setLastModifiedDate(Instant.now());
        appointment.setCommunicateStatus(ContactStatusEnum.CANCEL);
        appointmentRepository.save(appointment);
    }

@@ -103,10 +135,16 @@

        AppointmentCustomerViewDTO dto = appointmentCustomerViewMapper.toAppointmentCustomerViewDTO(appointment);
        setSatisfactionScore(dto, appointmentId);
//        setInterviewRecordDTO(dto);
      return dto;
   }

    public List<AppointmentCustomerViewDTO> getConsultantAvailableAppointments(String agentNo) {
    public void setInterviewRecordDTO(AppointmentCustomerViewDTO dto) {
       List<InterviewRecordDTO> interviewRecords = interviewRecordService.findByAppointmentIdAndStatus(dto.getId(), InterviewRecordStatusEnum.AVAILABLE);
       dto.setInterviewRecordDTOs(interviewRecords);
    }

   public List<AppointmentCustomerViewDTO> getConsultantAvailableAppointments(String agentNo) {
        return appointmentCustomerViewRepository.findByAgentNo(agentNo).stream()
            .filter(appointment -> appointment.getStatus() == AVAILABLE)
            .map(appointmentCustomerView -> {
@@ -155,4 +193,91 @@
        consultantNotViewAppointments.forEach(appointment -> appointment.setConsultantViewTime(Instant.now()));
        appointmentRepository.saveAll(consultantNotViewAppointments);
    }

    public void sendAppointmentNotify(Appointment appointment) {
        Assert.notNull(appointment, "appointment entity cannot be null");

        log.debug("is need send appointment notify msg? = {}", applicationProperties.isSendNotifyMsg());
        
        log.debug("sending appointment notify, appointmentId = {}", appointment.getId());
        sendAppointmentNotifyBySMS(appointment);
        sendAppointmentNotifyByHtmlEmail(appointment);
    }

    private void sendAppointmentNotifyBySMS(Appointment appointment) {
        String msg = getAppointmentNotifyWording(appointment);
        String consultantMobile = consultantService.findByAgentNo(appointment.getAgentNo()).getPhoneNumber();

        try {
            if(!StringUtils.hasText(consultantMobile)) {
                throw new SendSMSFailException("the consultant does not have mobile!");
            }

            sendMsgService.sendMsgBySMS(consultantMobile, msg);
        } catch (SendSMSFailException e) {
            log.warn("send appointment notify by sms was fail, appointment Id = {}", appointment.getId(), e);
        }
    }

    private String getAppointmentNotifyWording(Appointment appointment) {
        String normalContent;
        if(StringUtils.hasText(appointment.getPhone())) {
            normalContent = "親愛的顧問您好，您有一筆來自保誠人壽媒合平台的預約，預約客戶手機號碼為" + appointment.getPhone();
        }
        else {
            normalContent = "親愛的顧問您好，您有一筆來自保誠人壽媒合平台的預約";
        }

        String urlContent = "，請點擊網址：" + getAppointmentDetailUrl(appointment.getId()) + "查看，並安排聯絡訪談，謝謝！";
        return normalContent + urlContent;
    }

    private void sendAppointmentNotifyByHtmlEmail(Appointment appointment) {
       String consultantEmail = consultantService.findByAgentNo(appointment.getAgentNo()).getEmail();
        String customerMobile = appointment.getPhone();
        String normalContent;

        if(StringUtils.hasText(customerMobile)) {
            normalContent = "親愛的顧問您好：您有一筆來自保誠人壽媒合平台的預約，預約客戶手機號碼為" + customerMobile + "，";
        }
        else {
            normalContent = "親愛的顧問您好：您有一筆來自保誠人壽媒合平台的預約，";
        }

        Context context = new Context();
        context.setVariable("content", normalContent);
        context.setVariable("urlHint", getAppointmentDetailUrl(appointment.getId()));
        String content = springTemplateEngine.process("mail/appointmentNotifyEmail", context);

        try {
            if(!StringUtils.hasText(consultantEmail)) {
                throw new SendEmailFailException("the consultant does not have email!");
            }

            sendMsgService.sendMsgByEmail(consultantEmail, NOTIFY_EMAIL_SUBJECT, content, true);
        } catch (SendEmailFailException e) {
            log.warn("send appointment notify by email was fail, appointment Id = {}", appointment.getId(), e);
        }
    }

    public String getAppointmentDetailUrl(Long appointmentId) {
        return applicationProperties.getFrontEndDomain() + "/myAppointmentList/contactedList?appointmentId=" + appointmentId;
    }
    
    public Appointment findById(Long id) {
       return appointmentRepository.findById(id)
             .orElseThrow(AppointmentNotFoundException::new);
    }

   public void closeAppointment(AppointmentCloseDTO closeDTO) {
      if(closeDTO.getContactStatus() == ContactStatusEnum.DONE) {
         DoneProcessDTO dto = new DoneProcessDTO();
         BeanUtils.copyProperties(closeDTO, dto);
         abstractAppointmentProcess.process(dto);
      }else if(closeDTO.getContactStatus() == ContactStatusEnum.CLOSED){
         ClosedProcessDTO dto = new ClosedProcessDTO();
         BeanUtils.copyProperties(closeDTO, dto);
         abstractAppointmentProcess.process(dto);
      }
   }
}