保誠-保戶業務員媒合平台
wayne
2022-02-17 a3716f72066d25d745f4d5103ff23a553c3e102b
pamapi/src/main/java/com/pollex/pam/service/AppointmentService.java
@@ -1,14 +1,25 @@
package com.pollex.pam.service;
import java.time.Instant;
import java.time.LocalDate;
import java.time.ZoneId;
import java.util.Comparator;
import java.util.List;
import java.util.Objects;
import java.util.Optional;
import java.util.stream.Collectors;
import com.pollex.pam.domain.Satisfaction;
import com.pollex.pam.service.dto.AppointmentUpdateDTO;
import com.pollex.pam.appointment.process.AppointmentProcess;
import com.pollex.pam.config.ApplicationProperties;
import com.pollex.pam.config.Constants;
import com.pollex.pam.enums.SatisfactionTypeEnum;
import com.pollex.pam.service.dto.*;
import com.pollex.pam.web.rest.errors.SendEmailFailException;
import com.pollex.pam.web.rest.errors.SendSMSFailException;
import io.jsonwebtoken.lang.Assert;
import org.slf4j.Logger;
import org.slf4j.LoggerFactory;
import org.springframework.beans.BeanUtils;
import org.springframework.beans.factory.annotation.Autowired;
import org.springframework.stereotype.Service;
import org.springframework.transaction.annotation.Transactional;
@@ -16,14 +27,16 @@
import com.pollex.pam.domain.Appointment;
import com.pollex.pam.domain.AppointmentCustomerView;
import com.pollex.pam.enums.ContactStatusEnum;
import com.pollex.pam.enums.InterviewRecordStatusEnum;
import com.pollex.pam.repository.AppointmentCustomerViewRepository;
import com.pollex.pam.repository.AppointmentRepository;
import com.pollex.pam.security.SecurityUtils;
import com.pollex.pam.service.dto.AppointmentCreateDTO;
import com.pollex.pam.service.dto.AppointmentCustomerViewDTO;
import com.pollex.pam.service.mapper.AppointmentCustomerViewMapper;
import com.pollex.pam.service.mapper.AppointmentDTOMapper;
import com.pollex.pam.web.rest.errors.AppointmentNotFoundException;
import org.springframework.util.StringUtils;
import org.thymeleaf.context.Context;
import org.thymeleaf.spring5.SpringTemplateEngine;
import static com.pollex.pam.enums.AppointmentStatusEnum.AVAILABLE;
import static com.pollex.pam.enums.AppointmentStatusEnum.DELETED;
@@ -34,7 +47,9 @@
    private static final Logger log = LoggerFactory.getLogger(AppointmentService.class);
   @Autowired
    private static final String NOTIFY_EMAIL_SUBJECT = "保誠媒合平台系統通知:新預約單";
    @Autowired
   AppointmentRepository appointmentRepository;
   @Autowired
@@ -52,17 +67,35 @@
   @Autowired
   SatisfactionService satisfactionService;
   public void customerCreateAppointment(AppointmentCreateDTO appointmentCreateDTO) {
    @Autowired
    SendMsgService sendMsgService;
    @Autowired
    ApplicationProperties applicationProperties;
    @Autowired
    SpringTemplateEngine springTemplateEngine;
    @Autowired
    InterviewRecordService interviewRecordService;
    @Autowired
    AppointmentProcess abstractAppointmentProcess;
    @Autowired
    PersonalNotificationService personalNotificationService;
   public Appointment customerCreateAppointment(AppointmentCreateDTO appointmentCreateDTO) {
      Appointment appointment = appointmentDTOMapper.toAppointment(appointmentCreateDTO);
        appointment.setStatus(AVAILABLE);
      appointment.setCustomerId(SecurityUtils.getCustomerDBId());
      appointment.setCommunicateStatus(ContactStatusEnum.RESERVED);
      appointmentRepository.save(appointment);
      return appointmentRepository.save(appointment);
   }
    public void updateAppointment(AppointmentUpdateDTO updateAppointmentDTO) {
    public Appointment updateAppointment(AppointmentUpdateDTO updateAppointmentDTO) {
        Appointment appointment = appointmentRepository.findById(updateAppointmentDTO.getId()).get();
        BeanUtils.copyProperties(updateAppointmentDTO, appointment);
        appointment.setPhone(updateAppointmentDTO.getPhone());
        appointment.setEmail(updateAppointmentDTO.getEmail());
        appointment.setContactType(updateAppointmentDTO.getContactType());
@@ -72,14 +105,19 @@
        appointment.setRequirement(updateAppointmentDTO.getRequirement());
        appointment.setHopeContactTime(updateAppointmentDTO.getHopeContactTime());
        appointment.setOtherRequirement(updateAppointmentDTO.getOtherRequirement());
        appointment.setLastModifiedDate(Instant.now());
        appointmentRepository.save(appointment);
        return appointmentRepository.save(appointment);
    }
    public void markAppointmentDeleted(Long appointmentId) {
        Appointment appointment = appointmentRepository.findById(appointmentId).get();
        appointment.setStatus(DELETED);
        appointment.setLastModifiedDate(Instant.now());
        appointment.setCommunicateStatus(ContactStatusEnum.CANCEL);
        appointmentRepository.save(appointment);
        personalNotificationService.createMarkAppointmentDeletedToConsultant(appointment);
    }
   public List<Appointment> findByAgentNo(String agentNo) {
@@ -87,11 +125,11 @@
   }
   public Appointment markAsContacted(Long appointmentId) {
      Appointment appointment = appointmentRepository.findById(appointmentId).get();
      appointment.setCommunicateStatus(ContactStatusEnum.CONTACTED);
        appointment.setContactTime(Instant.now());
      return appointmentRepository.save(appointment);
        appointment.setLastModifiedDate(Instant.now());
        return appointmentRepository.save(appointment);
   }
   public AppointmentCustomerViewDTO getAppointmentDetail(Long appointmentId) {
@@ -100,10 +138,16 @@
        AppointmentCustomerViewDTO dto = appointmentCustomerViewMapper.toAppointmentCustomerViewDTO(appointment);
        setSatisfactionScore(dto, appointmentId);
//        setInterviewRecordDTO(dto);
      return dto;
   }
    public List<AppointmentCustomerViewDTO> getConsultantAvailableAppointments(String agentNo) {
    public void setInterviewRecordDTO(AppointmentCustomerViewDTO dto) {
       List<InterviewRecordDTO> interviewRecords = interviewRecordService.findByAppointmentIdAndStatus(dto.getId(), InterviewRecordStatusEnum.AVAILABLE);
       dto.setInterviewRecordDTOs(interviewRecords);
    }
   public List<AppointmentCustomerViewDTO> getConsultantAvailableAppointments(String agentNo) {
        return appointmentCustomerViewRepository.findByAgentNo(agentNo).stream()
            .filter(appointment -> appointment.getStatus() == AVAILABLE)
            .map(appointmentCustomerView -> {
@@ -115,7 +159,7 @@
    }
    public void setSatisfactionScore(AppointmentCustomerViewDTO dto, Long appointmentId) {
        satisfactionService.getByAppointmentId(appointmentId).ifPresent(satisfaction -> {
        satisfactionService.getByAppointmentIdAndType(appointmentId, SatisfactionTypeEnum.APPOINTMENT).ifPresent(satisfaction -> {
            dto.setSatisfactionScore(satisfaction.getScore());
        });
    }
@@ -125,6 +169,10 @@
            .stream()
            .filter(appointmentCustomerView -> appointmentCustomerView.getStatus() == AVAILABLE)
            .collect(Collectors.toList());
    }
    public Optional<Appointment> findLatestAppointmentByAgentNoAndCustomerId(String agentNo, Long customerId) {
        return appointmentRepository.findTopByAgentNoAndCustomerIdOrderByAppointmentDateDesc(agentNo, customerId);
    }
    public void recordConsultantReadTime(Long appointmentId) {
@@ -148,4 +196,124 @@
        consultantNotViewAppointments.forEach(appointment -> appointment.setConsultantViewTime(Instant.now()));
        appointmentRepository.saveAll(consultantNotViewAppointments);
    }
    public void sendAppointmentNotify(Appointment appointment) {
        Assert.notNull(appointment, "appointment entity cannot be null");
        log.debug("is need send appointment notify msg? sms = {}, email = {}",
            applicationProperties.getSms().isSendNotifyMsg(), applicationProperties.getEmail().isSendNotifyMsg());
        log.debug("sending appointment notify, appointmentId = {}", appointment.getId());
        sendAppointmentNotifyBySMS(appointment);
        sendAppointmentNotifyByHtmlEmail(appointment);
    }
    private void sendAppointmentNotifyBySMS(Appointment appointment) {
        String msg = getAppointmentNotifyWording(appointment);
        String consultantMobile = consultantService.findByAgentNo(appointment.getAgentNo()).getPhoneNumber();
        try {
            if(!StringUtils.hasText(consultantMobile)) {
                throw new SendSMSFailException("the consultant does not have mobile!");
            }
            sendMsgService.sendMsgBySMS(consultantMobile, msg);
        } catch (SendSMSFailException e) {
            log.warn("send appointment notify by sms was fail, appointment Id = {}", appointment.getId(), e);
        }
    }
    private String getAppointmentNotifyWording(Appointment appointment) {
        String normalContent;
        if(StringUtils.hasText(appointment.getPhone())) {
            normalContent = "親愛的顧問您好,您有一筆來自保誠人壽媒合平台的預約,預約客戶手機號碼為" + appointment.getPhone();
        }
        else {
            normalContent = "親愛的顧問您好,您有一筆來自保誠人壽媒合平台的預約";
        }
        String urlContent = ",請點擊網址:" + getAppointmentDetailUrl(appointment.getId()) + "查看,並安排聯絡訪談,謝謝!";
        return normalContent + urlContent;
    }
    private void sendAppointmentNotifyByHtmlEmail(Appointment appointment) {
       String consultantEmail = consultantService.findByAgentNo(appointment.getAgentNo()).getEmail();
        String customerMobile = appointment.getPhone();
        String normalContent;
        if(StringUtils.hasText(customerMobile)) {
            normalContent = "親愛的顧問您好:您有一筆來自保誠人壽媒合平台的預約,預約客戶手機號碼為" + customerMobile + ",";
        }
        else {
            normalContent = "親愛的顧問您好:您有一筆來自保誠人壽媒合平台的預約,";
        }
        Context context = new Context();
        context.setVariable("content", normalContent);
        context.setVariable("urlHint", getAppointmentDetailUrl(appointment.getId()));
        String content = springTemplateEngine.process("mail/appointmentNotifyEmail", context);
        try {
            if(!StringUtils.hasText(consultantEmail)) {
                throw new SendEmailFailException("the consultant does not have email!");
            }
            sendMsgService.sendMsgByEmail(consultantEmail, NOTIFY_EMAIL_SUBJECT, content, true);
        } catch (SendEmailFailException e) {
            log.warn("send appointment notify by email was fail, appointment Id = {}", appointment.getId(), e);
        }
    }
    public String getAppointmentDetailUrl(Long appointmentId) {
        return applicationProperties.getFrontEndDomain() + "/myAppointmentList/contactedList?appointmentId=" + appointmentId;
    }
    public Appointment findById(Long id) {
       return appointmentRepository.findById(id)
             .orElseThrow(AppointmentNotFoundException::new);
    }
   public void closeAppointment(AppointmentCloseDTO closeDTO) {
      if(closeDTO.getContactStatus() == ContactStatusEnum.DONE) {
         DoneProcessDTO dto = new DoneProcessDTO();
         BeanUtils.copyProperties(closeDTO, dto);
         abstractAppointmentProcess.process(dto);
      }else if(closeDTO.getContactStatus() == ContactStatusEnum.CLOSED){
         ClosedProcessDTO dto = new ClosedProcessDTO();
         BeanUtils.copyProperties(closeDTO, dto);
         abstractAppointmentProcess.process(dto);
      }
   }
    public Long getConsultantPendingAppointmentSum(String agentNo) {
        return appointmentCustomerViewRepository.findAllByCommunicateStatusAndStatus(ContactStatusEnum.RESERVED, AVAILABLE)
                .stream()
                .filter(appointment -> agentNo.equals(appointment.getAgentNo()))
                .filter(appointment -> isAppointmentDateNotInIntervalFromNow(appointment, Constants.APPOINTMENT_PENDING_PHONE_INTERVAL, Constants.APPOINTMENT_PENDING_EMAIL_INTERVAL))
                .count();
    }
    public AppointmentCustomerViewDTO getCustomerNewestExpiringAppointment(Long customerId) {
        return appointmentCustomerViewRepository.findAllByCommunicateStatusAndStatus(ContactStatusEnum.RESERVED, AVAILABLE)
                .stream()
                .filter(appointment -> customerId.equals(appointment.getCustomerId()))
                .filter(appointment -> isAppointmentDateNotInIntervalFromNow(appointment, Constants.APPOINTMENT_EXPIRING_PHONE_INTERVAL, Constants.APPOINTMENT_EXPIRING_EMAIL_INTERVAL))
                .max(Comparator.comparing(AppointmentCustomerView::getAppointmentDate))
                .map(appointmentCustomerView -> appointmentCustomerViewMapper.toAppointmentCustomerViewDTO(appointmentCustomerView))
                .orElse(null);
    }
    public boolean isAppointmentDateNotInIntervalFromNow(AppointmentCustomerView appointment, int phoneInterval, int emailInterval) {
        final boolean isHavePhone = StringUtils.hasText(appointment.getPhone());
        final boolean isHaveEmail = StringUtils.hasText(appointment.getEmail());
        LocalDate appointmentDate = appointment.getAppointmentDate().atZone(ZoneId.systemDefault()).toLocalDate();
        LocalDate nowDate = Instant.now().atZone(ZoneId.systemDefault()).toLocalDate();
        long intervalDays = nowDate.toEpochDay() - appointmentDate.toEpochDay();
        final boolean isAppointmentExpiringByPhone = isHavePhone && intervalDays >= phoneInterval;
        final boolean isAppointmentExpiringByEmail = isHaveEmail && intervalDays >= emailInterval;
        return isAppointmentExpiringByPhone || isAppointmentExpiringByEmail;
    }
}