| | |
| | | package com.pollex.pam.service; |
| | | |
| | | import com.pollex.pam.config.ApplicationProperties; |
| | | import com.pollex.pam.domain.Appointment; |
| | | import com.pollex.pam.domain.AppointmentCustomerView; |
| | | import com.pollex.pam.domain.Consultant; |
| | | import com.pollex.pam.domain.CustomerFavoriteConsultant; |
| | | import com.pollex.pam.domain.Satisfaction; |
| | | import com.pollex.pam.enums.ContactStatusEnum; |
| | | import com.pollex.pam.enums.LoginResult; |
| | | import com.pollex.pam.repository.ConsultantRepository; |
| | | import com.pollex.pam.repository.CustomerFavoriteConsultantRepository; |
| | | import com.pollex.pam.repository.SatisfactionRepository; |
| | | import com.pollex.pam.security.SecurityUtils; |
| | | import com.pollex.pam.service.dto.*; |
| | | import com.pollex.pam.service.mapper.AppointmentCustomerViewMapper; |
| | | import com.pollex.pam.service.mapper.ConsultantDTOMapper; |
| | | import com.pollex.pam.service.mapper.ConsultantMapper; |
| | | import com.pollex.pam.service.util.FileUtil; |
| | | import com.pollex.pam.web.rest.errors.ConsultantNotFoundException; |
| | | import org.slf4j.Logger; |
| | | import org.slf4j.LoggerFactory; |
| | | import org.springframework.beans.factory.annotation.Autowired; |
| | | import org.springframework.stereotype.Service; |
| | | import org.springframework.transaction.annotation.Transactional; |
| | | import org.springframework.util.StringUtils; |
| | | import org.thymeleaf.context.Context; |
| | | import org.thymeleaf.spring5.SpringTemplateEngine; |
| | | |
| | | import java.io.File; |
| | | import java.io.FileInputStream; |
| | | import java.io.FileNotFoundException; |
| | | import java.io.InputStream; |
| | | import java.math.BigDecimal; |
| | | import java.time.Instant; |
| | | import java.util.Comparator; |
| | | import java.util.List; |
| | | import java.util.Objects; |
| | | import java.util.Optional; |
| | | import java.util.stream.Collectors; |
| | | |
| | | import static com.pollex.pam.consts.SeniorityQueryConst.*; |
| | | import static com.pollex.pam.enums.ContactStatusEnum.*; |
| | | |
| | | @Service |
| | | @Transactional |
| | | public class ConsultantService { |
| | | |
| | | private static final Logger log = LoggerFactory.getLogger(ConsultantService.class); |
| | |
| | | @Autowired |
| | | SatisfactionService satisfactionService; |
| | | |
| | | @Autowired |
| | | ConsultantDTOMapper consultantDTOMapper; |
| | | |
| | | @Autowired |
| | | ApplicationProperties applicationProperty; |
| | | |
| | | @Autowired |
| | | SendMsgService sendMsgService; |
| | | |
| | | @Autowired |
| | | SpringTemplateEngine springTemplateEngine; |
| | | |
| | | @Autowired |
| | | ApplicationProperties applicationProperties; |
| | | |
| | | @Autowired |
| | | ConsultantService consultantService; |
| | | |
| | | @Autowired |
| | | SatisfactionRepository satisfactionRepository; |
| | | |
| | | @Autowired |
| | | PersonalNotificationService personalNotificationService; |
| | | |
| | | public List<CustomerFavoriteConsultantDTO> getMyConsultantList() { |
| | | Long customerId = SecurityUtils.getCustomerDBId(); |
| | | |
| | | return customerFavoriteConsultantRepository.findAllByCustomerId(customerId) |
| | | .stream() |
| | | .map(customerFavoriteConsultantRelation -> { |
| | | Consultant consultant = customerFavoriteConsultantRelation.getConsultant(); |
| | | .map(relation -> { |
| | | Consultant consultant = relation.getConsultant(); |
| | | CustomerFavoriteConsultantDTO dto = consultantMapper.toCustomerFavoriteConsultantDto(consultant); |
| | | dto.setCreateTime(relation.getCreatedDate()); |
| | | dto.setUpdateTime(relation.getCreatedDate()); |
| | | dto.setCustomerViewTime(relation.getViewTime()); |
| | | |
| | | dto.setContactStatus(ContactStatusEnum.PICKED); |
| | | dto.setCreateTime(customerFavoriteConsultantRelation.getCreatedDate()); |
| | | |
| | | setAppointmentInfo( |
| | | setInfoByAvailableAppointment( |
| | | dto, |
| | | appointmentService.findAvailableByAgentNoAndCustomerId(consultant.getAgentNo(), customerId) |
| | | ); |
| | | |
| | | setFavoriteConsultantUpdatedTime(relation, dto); |
| | | |
| | | return dto; |
| | | |
| | | }).collect(Collectors.toList()); |
| | | } |
| | | |
| | | private void setAppointmentInfo(CustomerFavoriteConsultantDTO customerFavoriteConsultantDTO, List<AppointmentCustomerView> appointmentList) { |
| | | public void setFavoriteConsultantUpdatedTime(CustomerFavoriteConsultant relation, |
| | | CustomerFavoriteConsultantDTO dto) { |
| | | Consultant consultant = relation.getConsultant(); |
| | | appointmentService.findLatestAppointmentByAgentNoAndCustomerId(consultant.getAgentNo(), relation.getCustomerId()) |
| | | .ifPresent(latestAppointment -> { |
| | | dto.setUpdateTime(latestAppointment.getLastModifiedDate()); |
| | | }); |
| | | |
| | | if(dto.getUpdateTime().isBefore(relation.getCreatedDate())) { |
| | | dto.setUpdateTime(relation.getCreatedDate()); |
| | | } |
| | | } |
| | | |
| | | private void setInfoByAvailableAppointment(CustomerFavoriteConsultantDTO customerFavoriteConsultantDTO, List<AppointmentCustomerView> appointmentList) { |
| | | List<AppointmentCustomerView> appointments = appointmentList.stream() |
| | | .sorted(Comparator.comparing(AppointmentCustomerView::getAppointmentDate).reversed()) |
| | | .collect(Collectors.toList()); |
| | | |
| | | List<AppointmentCustomerViewDTO> appointmentCustomerViewDTOS = appointmentCustomerViewMapper.toAppointmentCustomerViewDTO(appointments); |
| | | appointmentCustomerViewDTOS.forEach(appointmentCustomerViewDTO -> { |
| | | appointmentService.setSatisfactionScore(appointmentCustomerViewDTO, appointmentCustomerViewDTO.getId()); |
| | | }); |
| | | customerFavoriteConsultantDTO.setAppointments(appointmentCustomerViewDTOS); |
| | | |
| | | if (!appointments.isEmpty()) { |
| | | AppointmentCustomerView latestAppointment = appointments.get(0); |
| | | customerFavoriteConsultantDTO.setContactStatus(latestAppointment.getCommunicateStatus()); |
| | | customerFavoriteConsultantDTO.setUpdateTime(latestAppointment.getLastModifiedDate()); |
| | | AppointmentCustomerView latestAvailableAppointment = appointments.get(0); |
| | | ContactStatusEnum latestStatus = latestAvailableAppointment.getCommunicateStatus(); |
| | | if(latestStatus != ContactStatusEnum.DONE && latestStatus != ContactStatusEnum.CLOSED) |
| | | customerFavoriteConsultantDTO.setContactStatus(latestStatus); |
| | | else |
| | | customerFavoriteConsultantDTO.setContactStatus(PICKED); |
| | | }else { |
| | | customerFavoriteConsultantDTO.setContactStatus(PICKED); |
| | | } |
| | | } |
| | | |
| | |
| | | public List<ConsultantDTO> strictQueryConsultant(StrictQueryConsultantParam param) { |
| | | return consultantRepository.findAll(ConsultantQuerySpec.getStrictQuerySpec(param)) |
| | | .stream() |
| | | .map(consultantMapper::toDto) |
| | | .map(consultant -> { |
| | | int suitabilityScore = getStrictQuerySuitabilityScore(param, consultant); |
| | | |
| | | ConsultantDTO dto = consultantMapper.toDto(consultant); |
| | | dto.setSuitability(suitabilityScore); |
| | | |
| | | return dto; |
| | | }) |
| | | .collect(Collectors.toList()); |
| | | } |
| | | |
| | | private int getStrictQuerySuitabilityScore(StrictQueryConsultantParam param, Consultant consultant) { |
| | | Float queryAvgScore = param.getAvgScore(); |
| | | String querySeniority = param.getSeniority(); |
| | | List<String> queryRequirements = param.getRequirements(); |
| | | |
| | | int score = 0; |
| | | if(isConsultantGreaterThanScore(queryAvgScore, consultant.getAvgScore())) { |
| | | score += 30; |
| | | } |
| | | |
| | | if(isConsultantInSeniority(querySeniority, consultant.getSeniorityYear())) { |
| | | score += 20; |
| | | } |
| | | |
| | | if(isAllRequirementsIncludeConsultant(queryRequirements, consultant.getExpertise())) { |
| | | score += 50; |
| | | } |
| | | |
| | | return score; |
| | | } |
| | | |
| | | private boolean isAllRequirementsIncludeConsultant(List<String> queryRequirements, String consultantExpertise) { |
| | | return queryRequirements |
| | | .stream() |
| | | .allMatch(queryRequirement -> consultantExpertise.matches(".*"+queryRequirement+".*")); |
| | | } |
| | | |
| | | private boolean isConsultantInSeniority(String querySeniority, Long consultantSeniorityYear) { |
| | | switch (querySeniority == null ? "" : querySeniority) { |
| | | case YOUNG: |
| | | return consultantSeniorityYear < 5; |
| | | case SENIOR: |
| | | return consultantSeniorityYear > 5; |
| | | case UNLIMITED: |
| | | case "": |
| | | return true; |
| | | default: |
| | | return false; |
| | | } |
| | | } |
| | | |
| | | private boolean isConsultantGreaterThanScore(Float queryAvgScore, Float consultantAvgScore) { |
| | | return Objects.isNull(queryAvgScore) || queryAvgScore < consultantAvgScore; |
| | | } |
| | | |
| | | public List<ConsultantDTO> fastQueryConsultant(FastQueryConsultantParam param) { |
| | |
| | | String agentNo = SecurityUtils.getAgentNo(); |
| | | appointmentService.recordAllAppointmentsView(agentNo); |
| | | } |
| | | |
| | | public void recordMyConsultantListView() { |
| | | Long customerId = SecurityUtils.getCustomerDBId(); |
| | | List<CustomerFavoriteConsultant> notViewRelation = customerFavoriteConsultantRepository |
| | | .findAllByCustomerId(customerId) |
| | | .stream() |
| | | .filter(relation -> Objects.isNull(relation.getViewTime())) |
| | | .collect(Collectors.toList()); |
| | | |
| | | notViewRelation.forEach(relation -> { |
| | | relation.setViewTime(Instant.now()); |
| | | }); |
| | | |
| | | customerFavoriteConsultantRepository.saveAll(notViewRelation); |
| | | } |
| | | |
| | | public Consultant findByAgentNo(String agentNo) { |
| | | return consultantRepository.findOneByAgentNo(agentNo).get(); |
| | | } |
| | | |
| | | public Consultant editConsultant(ConsultantEditDTO editDTO) { |
| | | Consultant consultant = consultantRepository.findOneByAgentNo(editDTO.getAgentNo()) |
| | | .orElseThrow(ConsultantNotFoundException::new); |
| | | consultantDTOMapper.copyToConsultant(editDTO, consultant); |
| | | FileUtil.base64ToFile(editDTO.getPhotoBase64(), editDTO.getPhotoFileName(), applicationProperty.getFileFolderPath()); |
| | | consultantRepository.save(consultant); |
| | | personalNotificationService.createEditConsultantToConsultant(consultant); |
| | | return consultant; |
| | | } |
| | | |
| | | public InputStream getAvatarImage(String agentNo) { |
| | | Consultant consultant = consultantRepository.findOneByAgentNo(agentNo) |
| | | .orElseThrow(ConsultantNotFoundException::new); |
| | | File file = new File(consultant.getPhotoPath()); |
| | | try { |
| | | InputStream in = new FileInputStream(file); |
| | | return in; |
| | | } catch (FileNotFoundException e) { |
| | | log.error("agent photo not found , agentNo:"+agentNo,e); |
| | | return null; |
| | | } |
| | | } |
| | | |
| | | public void sendSatisfactionToClient(Appointment appointment) { |
| | | String subject = "滿意度填寫通知"; |
| | | |
| | | if(StringUtils.hasText(appointment.getEmail())) { |
| | | String content = genSendSatisfactionEmailContent(appointment); |
| | | sendMsgService.sendMsgByEmail(appointment.getEmail(), subject, content, true); |
| | | |
| | | }if(StringUtils.hasText(appointment.getPhone())) { |
| | | String content = genSendSatisfactionSMSContent(appointment); |
| | | sendMsgService.sendMsgBySMS(appointment.getPhone(), content); |
| | | } |
| | | |
| | | personalNotificationService.createSendSatisfactionToClientToCustomer(appointment); |
| | | } |
| | | |
| | | private String genSendSatisfactionSMSContent(Appointment appointment) { |
| | | String agentNo = appointment.getAgentNo(); |
| | | Consultant consultant = consultantService.findByAgentNo(agentNo); |
| | | String contsultantName = consultant.getName(); |
| | | String content = contsultantName+"顧問請您填寫保誠媒合平台的滿意度評比"+getSendSatisfactionToClientUrl(appointment.getId()); |
| | | return content; |
| | | } |
| | | |
| | | private String genSendSatisfactionEmailContent(Appointment appointment) { |
| | | String agentNo = appointment.getAgentNo(); |
| | | Consultant consultant = consultantService.findByAgentNo(agentNo); |
| | | Context context = new Context(); |
| | | context.setVariable("consultantName", consultant.getName()); |
| | | context.setVariable("appointmentUrl", getSendSatisfactionToClientUrl(appointment.getId())); |
| | | String content = springTemplateEngine.process("mail/writeSatisfactionNotice", context); |
| | | return content; |
| | | } |
| | | |
| | | public String getSendSatisfactionToClientUrl(Long appointmentId) { |
| | | return applicationProperties.getFrontEndDomain() + "/?appointmentId=" + appointmentId; |
| | | } |
| | | |
| | | public void setConsultantAvgScore(Satisfaction satisfaction) { |
| | | Optional<Float> avgScore = getAgentAvgScore(satisfaction.getAgentNo()); |
| | | |
| | | if(avgScore.isPresent()) { |
| | | BigDecimal bigDecimal = BigDecimal.valueOf(avgScore.get()); |
| | | |
| | | Consultant consultant = consultantRepository.findOneByAgentNo(satisfaction.getAgentNo()).get(); |
| | | consultant.setAvgScore(bigDecimal.setScale(1, BigDecimal.ROUND_HALF_UP).floatValue()); |
| | | consultantRepository.save(consultant); |
| | | } |
| | | } |
| | | |
| | | public Optional<Float> getAgentAvgScore(String agentNo) { |
| | | return satisfactionRepository.getAgentScoreAvg(agentNo); |
| | | } |
| | | } |