| | |
| | | import com.pollex.pam.domain.Consultant; |
| | | import com.pollex.pam.domain.CustomerFavoriteConsultant; |
| | | import com.pollex.pam.domain.Satisfaction; |
| | | import com.pollex.pam.enums.ConsultantStatusEnum; |
| | | import com.pollex.pam.enums.ContactStatusEnum; |
| | | import com.pollex.pam.enums.LoginResult; |
| | | import com.pollex.pam.repository.ConsultantRepository; |
| | |
| | | import java.io.File; |
| | | import java.io.FileInputStream; |
| | | import java.io.FileNotFoundException; |
| | | import java.io.IOException; |
| | | import java.io.InputStream; |
| | | import java.math.BigDecimal; |
| | | import java.time.Instant; |
| | | import java.util.Comparator; |
| | | import java.util.List; |
| | | import java.util.Objects; |
| | | import java.util.Optional; |
| | | import java.util.stream.Collectors; |
| | | |
| | | import static com.pollex.pam.consts.SeniorityQueryConst.*; |
| | | import static com.pollex.pam.enums.ContactStatusEnum.*; |
| | | |
| | | @Service |
| | |
| | | AppointmentService appointmentService; |
| | | |
| | | @Autowired |
| | | LoginRecordService loginRecordService; |
| | | |
| | | @Autowired |
| | | AppointmentCustomerViewMapper appointmentCustomerViewMapper; |
| | | |
| | | @Autowired |
| | |
| | | |
| | | @Autowired |
| | | ApplicationProperties applicationProperty; |
| | | |
| | | |
| | | @Autowired |
| | | SendMsgService sendMsgService; |
| | | |
| | | |
| | | @Autowired |
| | | SpringTemplateEngine springTemplateEngine; |
| | | |
| | | |
| | | @Autowired |
| | | ApplicationProperties applicationProperties; |
| | | |
| | | |
| | | @Autowired |
| | | ConsultantService consultantService; |
| | | |
| | | |
| | | @Autowired |
| | | SatisfactionRepository satisfactionRepository; |
| | | |
| | | @Autowired |
| | | PersonalNotificationService personalNotificationService; |
| | | |
| | | public List<CustomerFavoriteConsultantDTO> getMyConsultantList() { |
| | | Long customerId = SecurityUtils.getCustomerDBId(); |
| | |
| | | dto, |
| | | appointmentService.findAvailableByAgentNoAndCustomerId(consultant.getAgentNo(), customerId) |
| | | ); |
| | | |
| | | |
| | | setFavoriteConsultantUpdatedTime(relation, dto); |
| | | |
| | | return dto; |
| | |
| | | if (!appointments.isEmpty()) { |
| | | AppointmentCustomerView latestAvailableAppointment = appointments.get(0); |
| | | ContactStatusEnum latestStatus = latestAvailableAppointment.getCommunicateStatus(); |
| | | if( latestStatus != ContactStatusEnum.DONE |
| | | || latestStatus != ContactStatusEnum.CLOSED) |
| | | if(latestStatus != ContactStatusEnum.DONE && latestStatus != ContactStatusEnum.CLOSED) |
| | | customerFavoriteConsultantDTO.setContactStatus(latestStatus); |
| | | else |
| | | customerFavoriteConsultantDTO.setContactStatus(PICKED); |
| | |
| | | public List<ConsultantDTO> getRecommendConsultantList() { |
| | | return consultantRepository.findAllByRecommendIsTrue() |
| | | .stream() |
| | | .filter(consultant -> consultant.getStatus() == ConsultantStatusEnum.AVAILABLE) |
| | | .map(consultantMapper::toDto) |
| | | .collect(Collectors.toList()); |
| | | } |
| | |
| | | public List<ConsultantDTO> strictQueryConsultant(StrictQueryConsultantParam param) { |
| | | return consultantRepository.findAll(ConsultantQuerySpec.getStrictQuerySpec(param)) |
| | | .stream() |
| | | .map(consultantMapper::toDto) |
| | | .map(consultant -> { |
| | | int suitabilityScore = getStrictQuerySuitabilityScore(param, consultant); |
| | | |
| | | ConsultantDTO dto = consultantMapper.toDto(consultant); |
| | | dto.setSuitability(suitabilityScore); |
| | | |
| | | return dto; |
| | | }) |
| | | .collect(Collectors.toList()); |
| | | } |
| | | |
| | | private int getStrictQuerySuitabilityScore(StrictQueryConsultantParam param, Consultant consultant) { |
| | | Float queryAvgScore = param.getAvgScore(); |
| | | String querySeniority = param.getSeniority(); |
| | | List<String> queryRequirements = param.getRequirements(); |
| | | |
| | | int score = 0; |
| | | if(isConsultantGreaterThanScore(queryAvgScore, consultant.getAvgScore())) { |
| | | score += 30; |
| | | } |
| | | |
| | | if(isConsultantInSeniority(querySeniority, consultant.getSeniorityYear())) { |
| | | score += 20; |
| | | } |
| | | |
| | | if(isAllRequirementsIncludeConsultant(queryRequirements, consultant.getExpertise())) { |
| | | score += 50; |
| | | } |
| | | |
| | | return score; |
| | | } |
| | | |
| | | private boolean isAllRequirementsIncludeConsultant(List<String> queryRequirements, String consultantExpertise) { |
| | | return queryRequirements |
| | | .stream() |
| | | .allMatch(queryRequirement -> consultantExpertise.matches(".*"+queryRequirement+".*")); |
| | | } |
| | | |
| | | private boolean isConsultantInSeniority(String querySeniority, Long consultantSeniorityYear) { |
| | | switch (querySeniority == null ? "" : querySeniority) { |
| | | case YOUNG: |
| | | return consultantSeniorityYear < 5; |
| | | case SENIOR: |
| | | return consultantSeniorityYear > 5; |
| | | case UNLIMITED: |
| | | case "": |
| | | return true; |
| | | default: |
| | | return false; |
| | | } |
| | | } |
| | | |
| | | private boolean isConsultantGreaterThanScore(Float queryAvgScore, Float consultantAvgScore) { |
| | | return Objects.isNull(queryAvgScore) || queryAvgScore < consultantAvgScore; |
| | | } |
| | | |
| | | public List<ConsultantDTO> fastQueryConsultant(FastQueryConsultantParam param) { |
| | |
| | | |
| | | public ConsultantDetailDTO getConsultantDetail(String agentNo) { |
| | | Consultant consultant = consultantRepository.findOneByAgentNo(agentNo).orElseThrow(ConsultantNotFoundException::new); |
| | | ConsultantDetailDTO consultantDetailDTO = consultantMapper.toDetailDto(consultant); |
| | | |
| | | loginRecordService.findLatestLoginRecord(agentNo, LoginResult.SUCCESS) |
| | | .ifPresent(loginRecord -> consultantDetailDTO.setLatestLoginTime(loginRecord.getLoginDate())); |
| | | |
| | | return consultantDetailDTO; |
| | | return consultantMapper.toDetailDto(consultant); |
| | | } |
| | | |
| | | @Transactional |
| | |
| | | .orElseThrow(ConsultantNotFoundException::new); |
| | | consultantDTOMapper.copyToConsultant(editDTO, consultant); |
| | | FileUtil.base64ToFile(editDTO.getPhotoBase64(), editDTO.getPhotoFileName(), applicationProperty.getFileFolderPath()); |
| | | return consultantRepository.save(consultant); |
| | | consultantRepository.save(consultant); |
| | | personalNotificationService.createEditConsultantToConsultant(consultant); |
| | | return consultant; |
| | | } |
| | | |
| | | public InputStream getAvatarImage(String agentNo) { |
| | |
| | | |
| | | public void sendSatisfactionToClient(Appointment appointment) { |
| | | String subject = "滿意度填寫通知"; |
| | | |
| | | |
| | | if(StringUtils.hasText(appointment.getEmail())) { |
| | | String content = genSendSatisfactionEmailContent(appointment); |
| | | sendMsgService.sendMsgByEmail(appointment.getEmail(), subject, content, true); |
| | | |
| | | |
| | | }if(StringUtils.hasText(appointment.getPhone())) { |
| | | String content = genSendSatisfactionSMSContent(appointment); |
| | | sendMsgService.sendMsgBySMS(appointment.getPhone(), content); |
| | | } |
| | | |
| | | personalNotificationService.createSendSatisfactionToClientToCustomer(appointment); |
| | | } |
| | | |
| | | |
| | | private String genSendSatisfactionSMSContent(Appointment appointment) { |
| | | String agentNo = appointment.getAgentNo(); |
| | | Consultant consultant = consultantService.findByAgentNo(agentNo); |
| | |
| | | public String getSendSatisfactionToClientUrl(Long appointmentId) { |
| | | return applicationProperties.getFrontEndDomain() + "/?appointmentId=" + appointmentId; |
| | | } |
| | | |
| | | |
| | | public void setConsultantAvgScore(Satisfaction satisfaction) { |
| | | float avgScore = getAgentAvgScore(satisfaction.getAgentNo()); |
| | | Consultant consultant = consultantRepository.findOneByAgentNo(satisfaction.getAgentNo()) |
| | | .get(); |
| | | consultant.setAvgScore(avgScore); |
| | | consultantRepository.save(consultant); |
| | | Optional<Float> avgScore = getAgentAvgScore(satisfaction.getAgentNo()); |
| | | |
| | | if(avgScore.isPresent()) { |
| | | BigDecimal bigDecimal = BigDecimal.valueOf(avgScore.get()); |
| | | |
| | | Consultant consultant = consultantRepository.findOneByAgentNo(satisfaction.getAgentNo()).get(); |
| | | consultant.setAvgScore(bigDecimal.setScale(1, BigDecimal.ROUND_HALF_UP).floatValue()); |
| | | consultantRepository.save(consultant); |
| | | } |
| | | } |
| | | |
| | | public float getAgentAvgScore(String agentNo) { |
| | | Float avgScore = satisfactionRepository.getAgentScoreAvg(agentNo); |
| | | if(avgScore==null)return 0; |
| | | BigDecimal bigDecimal = new BigDecimal(avgScore); |
| | | return avgScore = bigDecimal.setScale(1,BigDecimal.ROUND_HALF_UP).floatValue(); |
| | | public Optional<Float> getAgentAvgScore(String agentNo) { |
| | | return satisfactionRepository.getAgentScoreAvg(agentNo); |
| | | } |
| | | } |