From 34b07249c7e7a9f487a6bc08f022db6bcb925d42 Mon Sep 17 00:00:00 2001
From: Jack <jack.su@pollex.com.tw>
Date: 星期四, 20 一月 2022 14:46:35 +0800
Subject: [PATCH] [UPDATE] 調整客戶填寫滿意度的API [UPDATE] 調整產生滿意度調查資料的時機點,改為每次進到結案狀態就新增滿意度資料 [UPDATE] 調整結案API,新增和修改都使用同一支API由後端判斷為新增或修改 [BUG] 當沒有任何一筆滿意度的時候取得顧問平均分數會發生錯誤的問題修正
---
pamapi/src/main/java/com/pollex/pam/service/AppointmentService.java | 135 +++++++++++++++++++++++++++++++++++++++++++-
1 files changed, 130 insertions(+), 5 deletions(-)
diff --git a/pamapi/src/main/java/com/pollex/pam/service/AppointmentService.java b/pamapi/src/main/java/com/pollex/pam/service/AppointmentService.java
index 5b5cb33..8cc1a69 100644
--- a/pamapi/src/main/java/com/pollex/pam/service/AppointmentService.java
+++ b/pamapi/src/main/java/com/pollex/pam/service/AppointmentService.java
@@ -6,25 +6,39 @@
import java.util.Optional;
import java.util.stream.Collectors;
-import com.pollex.pam.domain.Satisfaction;
+import com.pollex.pam.appointment.process.AppointmentProcess;
+import com.pollex.pam.config.ApplicationProperties;
import com.pollex.pam.service.dto.AppointmentUpdateDTO;
+import com.pollex.pam.service.dto.ClosedProcessDTO;
+import com.pollex.pam.service.dto.DoneProcessDTO;
+import com.pollex.pam.service.dto.InterviewRecordDTO;
+import com.pollex.pam.web.rest.errors.SendEmailFailException;
+import com.pollex.pam.web.rest.errors.SendSMSFailException;
+import io.jsonwebtoken.lang.Assert;
import org.slf4j.Logger;
import org.slf4j.LoggerFactory;
+import org.springframework.beans.BeanUtils;
import org.springframework.beans.factory.annotation.Autowired;
import org.springframework.stereotype.Service;
import org.springframework.transaction.annotation.Transactional;
import com.pollex.pam.domain.Appointment;
import com.pollex.pam.domain.AppointmentCustomerView;
+import com.pollex.pam.domain.InterviewRecord;
import com.pollex.pam.enums.ContactStatusEnum;
+import com.pollex.pam.enums.InterviewRecordStatusEnum;
import com.pollex.pam.repository.AppointmentCustomerViewRepository;
import com.pollex.pam.repository.AppointmentRepository;
import com.pollex.pam.security.SecurityUtils;
+import com.pollex.pam.service.dto.AppointmentCloseDTO;
import com.pollex.pam.service.dto.AppointmentCreateDTO;
import com.pollex.pam.service.dto.AppointmentCustomerViewDTO;
import com.pollex.pam.service.mapper.AppointmentCustomerViewMapper;
import com.pollex.pam.service.mapper.AppointmentDTOMapper;
import com.pollex.pam.web.rest.errors.AppointmentNotFoundException;
+import org.springframework.util.StringUtils;
+import org.thymeleaf.context.Context;
+import org.thymeleaf.spring5.SpringTemplateEngine;
import static com.pollex.pam.enums.AppointmentStatusEnum.AVAILABLE;
import static com.pollex.pam.enums.AppointmentStatusEnum.DELETED;
@@ -35,7 +49,9 @@
private static final Logger log = LoggerFactory.getLogger(AppointmentService.class);
- @Autowired
+ private static final String NOTIFY_EMAIL_SUBJECT = "靽���像�蝟餌絞�嚗���";
+
+ @Autowired
AppointmentRepository appointmentRepository;
@Autowired
@@ -53,12 +69,27 @@
@Autowired
SatisfactionService satisfactionService;
- public void customerCreateAppointment(AppointmentCreateDTO appointmentCreateDTO) {
+ @Autowired
+ SendMsgService sendMsgService;
+
+ @Autowired
+ ApplicationProperties applicationProperties;
+
+ @Autowired
+ SpringTemplateEngine springTemplateEngine;
+
+ @Autowired
+ InterviewRecordService interviewRecordService;
+
+ @Autowired
+ AppointmentProcess abstractAppointmentProcess;
+
+ public Appointment customerCreateAppointment(AppointmentCreateDTO appointmentCreateDTO) {
Appointment appointment = appointmentDTOMapper.toAppointment(appointmentCreateDTO);
appointment.setStatus(AVAILABLE);
appointment.setCustomerId(SecurityUtils.getCustomerDBId());
appointment.setCommunicateStatus(ContactStatusEnum.RESERVED);
- appointmentRepository.save(appointment);
+ return appointmentRepository.save(appointment);
}
public void updateAppointment(AppointmentUpdateDTO updateAppointmentDTO) {
@@ -82,6 +113,7 @@
Appointment appointment = appointmentRepository.findById(appointmentId).get();
appointment.setStatus(DELETED);
appointment.setLastModifiedDate(Instant.now());
+ appointment.setCommunicateStatus(ContactStatusEnum.CANCEL);
appointmentRepository.save(appointment);
}
@@ -103,10 +135,16 @@
AppointmentCustomerViewDTO dto = appointmentCustomerViewMapper.toAppointmentCustomerViewDTO(appointment);
setSatisfactionScore(dto, appointmentId);
+// setInterviewRecordDTO(dto);
return dto;
}
- public List<AppointmentCustomerViewDTO> getConsultantAvailableAppointments(String agentNo) {
+ public void setInterviewRecordDTO(AppointmentCustomerViewDTO dto) {
+ List<InterviewRecordDTO> interviewRecords = interviewRecordService.findByAppointmentIdAndStatus(dto.getId(), InterviewRecordStatusEnum.AVAILABLE);
+ dto.setInterviewRecordDTOs(interviewRecords);
+ }
+
+ public List<AppointmentCustomerViewDTO> getConsultantAvailableAppointments(String agentNo) {
return appointmentCustomerViewRepository.findByAgentNo(agentNo).stream()
.filter(appointment -> appointment.getStatus() == AVAILABLE)
.map(appointmentCustomerView -> {
@@ -155,4 +193,91 @@
consultantNotViewAppointments.forEach(appointment -> appointment.setConsultantViewTime(Instant.now()));
appointmentRepository.saveAll(consultantNotViewAppointments);
}
+
+ public void sendAppointmentNotify(Appointment appointment) {
+ Assert.notNull(appointment, "appointment entity cannot be null");
+
+ log.debug("is need send appointment notify msg? = {}", applicationProperties.isSendNotifyMsg());
+
+ log.debug("sending appointment notify, appointmentId = {}", appointment.getId());
+ sendAppointmentNotifyBySMS(appointment);
+ sendAppointmentNotifyByHtmlEmail(appointment);
+ }
+
+ private void sendAppointmentNotifyBySMS(Appointment appointment) {
+ String msg = getAppointmentNotifyWording(appointment);
+ String consultantMobile = consultantService.findByAgentNo(appointment.getAgentNo()).getPhoneNumber();
+
+ try {
+ if(!StringUtils.hasText(consultantMobile)) {
+ throw new SendSMSFailException("the consultant does not have mobile!");
+ }
+
+ sendMsgService.sendMsgBySMS(consultantMobile, msg);
+ } catch (SendSMSFailException e) {
+ log.warn("send appointment notify by sms was fail, appointment Id = {}", appointment.getId(), e);
+ }
+ }
+
+ private String getAppointmentNotifyWording(Appointment appointment) {
+ String normalContent;
+ if(StringUtils.hasText(appointment.getPhone())) {
+ normalContent = "閬芣��“��憟踝����蝑�靽�犖憯賢��像��������恥�����Ⅳ�" + appointment.getPhone();
+ }
+ else {
+ normalContent = "閬芣��“��憟踝����蝑�靽�犖憯賢��像������";
+ }
+
+ String urlContent = "嚗���雯��嚗�" + getAppointmentDetailUrl(appointment.getId()) + "����蒂摰�蝯∟赤隢�����";
+ return normalContent + urlContent;
+ }
+
+ private void sendAppointmentNotifyByHtmlEmail(Appointment appointment) {
+ String consultantEmail = consultantService.findByAgentNo(appointment.getAgentNo()).getEmail();
+ String customerMobile = appointment.getPhone();
+ String normalContent;
+
+ if(StringUtils.hasText(customerMobile)) {
+ normalContent = "閬芣��“��憟踝����蝑�靽�犖憯賢��像��������恥�����Ⅳ�" + customerMobile + "嚗�";
+ }
+ else {
+ normalContent = "閬芣��“��憟踝����蝑�靽�犖憯賢��像�������";
+ }
+
+ Context context = new Context();
+ context.setVariable("content", normalContent);
+ context.setVariable("urlHint", getAppointmentDetailUrl(appointment.getId()));
+ String content = springTemplateEngine.process("mail/appointmentNotifyEmail", context);
+
+ try {
+ if(!StringUtils.hasText(consultantEmail)) {
+ throw new SendEmailFailException("the consultant does not have email!");
+ }
+
+ sendMsgService.sendMsgByEmail(consultantEmail, NOTIFY_EMAIL_SUBJECT, content, true);
+ } catch (SendEmailFailException e) {
+ log.warn("send appointment notify by email was fail, appointment Id = {}", appointment.getId(), e);
+ }
+ }
+
+ public String getAppointmentDetailUrl(Long appointmentId) {
+ return applicationProperties.getFrontEndDomain() + "/myAppointmentList/contactedList?appointmentId=" + appointmentId;
+ }
+
+ public Appointment findById(Long id) {
+ return appointmentRepository.findById(id)
+ .orElseThrow(AppointmentNotFoundException::new);
+ }
+
+ public void closeAppointment(AppointmentCloseDTO closeDTO) {
+ if(closeDTO.getContactStatus() == ContactStatusEnum.DONE) {
+ DoneProcessDTO dto = new DoneProcessDTO();
+ BeanUtils.copyProperties(closeDTO, dto);
+ abstractAppointmentProcess.process(dto);
+ }else if(closeDTO.getContactStatus() == ContactStatusEnum.CLOSED){
+ ClosedProcessDTO dto = new ClosedProcessDTO();
+ BeanUtils.copyProperties(closeDTO, dto);
+ abstractAppointmentProcess.process(dto);
+ }
+ }
}
--
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