From 4df02e3b839a30ff2c68243820b48734f585baa1 Mon Sep 17 00:00:00 2001
From: wayne <wayne8692wayne8692@gmail.com>
Date: 星期二, 01 三月 2022 14:29:49 +0800
Subject: [PATCH] [update] [todo 136030] 調整滿意度篩選的機制，改由指定分數扣0.5分作為查詢
---
pamapi/src/main/java/com/pollex/pam/service/ConsultantService.java | 210 +++++++++++++++++++++++++++++++++++++++++++---------
1 files changed, 173 insertions(+), 37 deletions(-)
diff --git a/pamapi/src/main/java/com/pollex/pam/service/ConsultantService.java b/pamapi/src/main/java/com/pollex/pam/service/ConsultantService.java
index 044642f..0c9242c 100644
--- a/pamapi/src/main/java/com/pollex/pam/service/ConsultantService.java
+++ b/pamapi/src/main/java/com/pollex/pam/service/ConsultantService.java
@@ -1,13 +1,16 @@
package com.pollex.pam.service;
import com.pollex.pam.config.ApplicationProperties;
+import com.pollex.pam.domain.Appointment;
import com.pollex.pam.domain.AppointmentCustomerView;
import com.pollex.pam.domain.Consultant;
import com.pollex.pam.domain.CustomerFavoriteConsultant;
+import com.pollex.pam.domain.Satisfaction;
+import com.pollex.pam.enums.ConsultantStatusEnum;
import com.pollex.pam.enums.ContactStatusEnum;
-import com.pollex.pam.enums.LoginResult;
import com.pollex.pam.repository.ConsultantRepository;
import com.pollex.pam.repository.CustomerFavoriteConsultantRepository;
+import com.pollex.pam.repository.SatisfactionRepository;
import com.pollex.pam.security.SecurityUtils;
import com.pollex.pam.service.dto.*;
import com.pollex.pam.service.mapper.AppointmentCustomerViewMapper;
@@ -20,21 +23,27 @@
import org.springframework.beans.factory.annotation.Autowired;
import org.springframework.stereotype.Service;
import org.springframework.transaction.annotation.Transactional;
+import org.springframework.util.StringUtils;
+import org.thymeleaf.context.Context;
+import org.thymeleaf.spring5.SpringTemplateEngine;
import java.io.File;
import java.io.FileInputStream;
import java.io.FileNotFoundException;
-import java.io.IOException;
import java.io.InputStream;
+import java.math.BigDecimal;
import java.time.Instant;
import java.util.Comparator;
import java.util.List;
import java.util.Objects;
+import java.util.Optional;
import java.util.stream.Collectors;
+import static com.pollex.pam.consts.SeniorityQueryConst.*;
import static com.pollex.pam.enums.ContactStatusEnum.*;
@Service
+@Transactional
public class ConsultantService {
private static final Logger log = LoggerFactory.getLogger(ConsultantService.class);
@@ -52,19 +61,34 @@
AppointmentService appointmentService;
@Autowired
- LoginRecordService loginRecordService;
-
- @Autowired
AppointmentCustomerViewMapper appointmentCustomerViewMapper;
@Autowired
SatisfactionService satisfactionService;
-
+
@Autowired
ConsultantDTOMapper consultantDTOMapper;
-
+
@Autowired
ApplicationProperties applicationProperty;
+
+ @Autowired
+ SendMsgService sendMsgService;
+
+ @Autowired
+ SpringTemplateEngine springTemplateEngine;
+
+ @Autowired
+ ApplicationProperties applicationProperties;
+
+ @Autowired
+ ConsultantService consultantService;
+
+ @Autowired
+ SatisfactionRepository satisfactionRepository;
+
+ @Autowired
+ PersonalNotificationService personalNotificationService;
public List<CustomerFavoriteConsultantDTO> getMyConsultantList() {
Long customerId = SecurityUtils.getCustomerDBId();
@@ -74,55 +98,59 @@
.map(relation -> {
Consultant consultant = relation.getConsultant();
CustomerFavoriteConsultantDTO dto = consultantMapper.toCustomerFavoriteConsultantDto(consultant);
-
- dto.setContactStatus(ContactStatusEnum.PICKED);
dto.setCreateTime(relation.getCreatedDate());
dto.setUpdateTime(relation.getCreatedDate());
dto.setCustomerViewTime(relation.getViewTime());
- setAvailableAppointmentInfo(
+ setInfoByAvailableAppointment(
dto,
appointmentService.findAvailableByAgentNoAndCustomerId(consultant.getAgentNo(), customerId)
);
- appointmentService.findLatestAppointmentByAgentNoAndCustomerId(consultant.getAgentNo(), customerId)
- .ifPresent(latestAppointment -> {
- dto.setUpdateTime(latestAppointment.getLastModifiedDate());
- });
-
- if(dto.getUpdateTime().isBefore(relation.getCreatedDate())) {
- dto.setUpdateTime(relation.getCreatedDate());
- }
+ setFavoriteConsultantUpdatedTime(relation, dto);
return dto;
}).collect(Collectors.toList());
}
- private void setAvailableAppointmentInfo(CustomerFavoriteConsultantDTO customerFavoriteConsultantDTO, List<AppointmentCustomerView> appointmentList) {
+ public void setFavoriteConsultantUpdatedTime(CustomerFavoriteConsultant relation,
+ CustomerFavoriteConsultantDTO dto) {
+ Consultant consultant = relation.getConsultant();
+ appointmentService.findLatestAppointmentByAgentNoAndCustomerId(consultant.getAgentNo(), relation.getCustomerId())
+ .ifPresent(latestAppointment -> {
+ dto.setUpdateTime(latestAppointment.getLastModifiedDate());
+ });
+
+ if(dto.getUpdateTime().isBefore(relation.getCreatedDate())) {
+ dto.setUpdateTime(relation.getCreatedDate());
+ }
+ }
+
+ private void setInfoByAvailableAppointment(CustomerFavoriteConsultantDTO customerFavoriteConsultantDTO, List<AppointmentCustomerView> appointmentList) {
List<AppointmentCustomerView> appointments = appointmentList.stream()
.sorted(Comparator.comparing(AppointmentCustomerView::getAppointmentDate).reversed())
.collect(Collectors.toList());
List<AppointmentCustomerViewDTO> appointmentCustomerViewDTOS = appointmentCustomerViewMapper.toAppointmentCustomerViewDTO(appointments);
- appointmentCustomerViewDTOS.forEach(appointmentCustomerViewDTO -> {
- appointmentService.setSatisfactionScore(appointmentCustomerViewDTO, appointmentCustomerViewDTO.getId());
- });
customerFavoriteConsultantDTO.setAppointments(appointmentCustomerViewDTOS);
if (!appointments.isEmpty()) {
AppointmentCustomerView latestAvailableAppointment = appointments.get(0);
-
- if(latestAvailableAppointment.getCommunicateStatus() == RESERVED)
- customerFavoriteConsultantDTO.setContactStatus(RESERVED);
+ ContactStatusEnum latestStatus = latestAvailableAppointment.getCommunicateStatus();
+ if(latestStatus != ContactStatusEnum.DONE && latestStatus != ContactStatusEnum.CLOSED)
+ customerFavoriteConsultantDTO.setContactStatus(latestStatus);
else
customerFavoriteConsultantDTO.setContactStatus(PICKED);
+ }else {
+ customerFavoriteConsultantDTO.setContactStatus(PICKED);
}
}
public List<ConsultantDTO> getRecommendConsultantList() {
return consultantRepository.findAllByRecommendIsTrue()
.stream()
+ .filter(consultant -> consultant.getStatus() == ConsultantStatusEnum.AVAILABLE)
.map(consultantMapper::toDto)
.collect(Collectors.toList());
}
@@ -130,8 +158,61 @@
public List<ConsultantDTO> strictQueryConsultant(StrictQueryConsultantParam param) {
return consultantRepository.findAll(ConsultantQuerySpec.getStrictQuerySpec(param))
.stream()
- .map(consultantMapper::toDto)
+ .map(consultant -> {
+ int suitabilityScore = getStrictQuerySuitabilityScore(param, consultant);
+
+ ConsultantDTO dto = consultantMapper.toDto(consultant);
+ dto.setSuitability(suitabilityScore);
+
+ return dto;
+ })
.collect(Collectors.toList());
+ }
+
+ private int getStrictQuerySuitabilityScore(StrictQueryConsultantParam param, Consultant consultant) {
+ final float QUERY_AVG_SCORE_OFFSET = 0.5f;
+ Float queryAvgScore = param.getAvgScore() - QUERY_AVG_SCORE_OFFSET;
+ String querySeniority = param.getSeniority();
+ List<String> queryRequirements = param.getRequirements();
+
+ int score = 0;
+ if(isConsultantGreaterThanScore(queryAvgScore, consultant.getAvgScore())) {
+ score += 30;
+ }
+
+ if(isConsultantInSeniority(querySeniority, consultant.getSeniorityYear())) {
+ score += 20;
+ }
+
+ if(isAllRequirementsIncludeConsultant(queryRequirements, consultant.getExpertise())) {
+ score += 50;
+ }
+
+ return score;
+ }
+
+ private boolean isAllRequirementsIncludeConsultant(List<String> queryRequirements, String consultantExpertise) {
+ return queryRequirements
+ .stream()
+ .allMatch(queryRequirement -> consultantExpertise.matches(".*"+queryRequirement+".*"));
+ }
+
+ private boolean isConsultantInSeniority(String querySeniority, Long consultantSeniorityYear) {
+ switch (querySeniority == null ? "" : querySeniority) {
+ case YOUNG:
+ return consultantSeniorityYear < 5;
+ case SENIOR:
+ return consultantSeniorityYear > 5;
+ case UNLIMITED:
+ case "":
+ return true;
+ default:
+ return false;
+ }
+ }
+
+ private boolean isConsultantGreaterThanScore(Float queryAvgScore, Float consultantAvgScore) {
+ return Objects.isNull(queryAvgScore) || queryAvgScore < consultantAvgScore;
}
public List<ConsultantDTO> fastQueryConsultant(FastQueryConsultantParam param) {
@@ -143,25 +224,22 @@
public ConsultantDetailDTO getConsultantDetail(String agentNo) {
Consultant consultant = consultantRepository.findOneByAgentNo(agentNo).orElseThrow(ConsultantNotFoundException::new);
- ConsultantDetailDTO consultantDetailDTO = consultantMapper.toDetailDto(consultant);
-
- loginRecordService.findLatestLoginRecord(agentNo, LoginResult.SUCCESS)
- .ifPresent(loginRecord -> consultantDetailDTO.setLatestLoginTime(loginRecord.getLoginDate()));
-
- return consultantDetailDTO;
+ return consultantMapper.toDetailDto(consultant);
}
@Transactional
public void addConsultantToCustomList(AddConsultantParam param) {
- List<String> agentNoList = param.getAgentNoList();
- List<Consultant> consultants = consultantRepository.findAllByAgentNoIn(agentNoList);
Long userId = SecurityUtils.getCustomerDBId();
- consultants.forEach(consultant -> {
+ param.getConsultantList().forEach(addConsultantData -> {
+ Consultant consultant = consultantRepository.findOneByAgentNo(addConsultantData.getAgentNo()).orElseThrow(ConsultantNotFoundException::new);
boolean isConsultantInList = customerFavoriteConsultantRepository.findOneByCustomerIdAndConsultant(userId, consultant).isPresent();
if(!isConsultantInList) {
CustomerFavoriteConsultant customerFavoriteConsultant = new CustomerFavoriteConsultant();
+ Optional<Instant> createdTime = Optional.ofNullable(addConsultantData.getCreatedTime());
+
+ customerFavoriteConsultant.setCreatedDate(createdTime.orElse(Instant.now()));
customerFavoriteConsultant.setConsultant(consultant);
customerFavoriteConsultant.setCustomerId(userId);
@@ -171,7 +249,6 @@
log.info("The consultant is in customer favorite list! customId = {}, consultant AgentNo = {}", userId, consultant.getAgentNo());
}
});
-
}
public List<AppointmentCustomerViewDTO> getMyAppointment() {
@@ -212,12 +289,18 @@
customerFavoriteConsultantRepository.saveAll(notViewRelation);
}
+ public Consultant findByAgentNo(String agentNo) {
+ return consultantRepository.findOneByAgentNo(agentNo).get();
+ }
+
public Consultant editConsultant(ConsultantEditDTO editDTO) {
Consultant consultant = consultantRepository.findOneByAgentNo(editDTO.getAgentNo())
.orElseThrow(ConsultantNotFoundException::new);
consultantDTOMapper.copyToConsultant(editDTO, consultant);
FileUtil.base64ToFile(editDTO.getPhotoBase64(), editDTO.getPhotoFileName(), applicationProperty.getFileFolderPath());
- return consultantRepository.save(consultant);
+ consultantRepository.save(consultant);
+ personalNotificationService.createEditConsultantToConsultant(consultant);
+ return consultant;
}
public InputStream getAvatarImage(String agentNo) {
@@ -232,4 +315,57 @@
return null;
}
}
+
+ public void sendSatisfactionToClient(Appointment appointment) {
+ String subject = "皛踵�漲憛怠神�";
+
+ if(StringUtils.hasText(appointment.getEmail())) {
+ String content = genSendSatisfactionEmailContent(appointment);
+ sendMsgService.sendMsgByEmail(appointment.getEmail(), subject, content, true);
+
+ }if(StringUtils.hasText(appointment.getPhone())) {
+ String content = genSendSatisfactionSMSContent(appointment);
+ sendMsgService.sendMsgBySMS(appointment.getPhone(), content);
+ }
+
+ personalNotificationService.createSendSatisfactionToClientToCustomer(appointment);
+ }
+
+ private String genSendSatisfactionSMSContent(Appointment appointment) {
+ String agentNo = appointment.getAgentNo();
+ Consultant consultant = consultantService.findByAgentNo(agentNo);
+ String contsultantName = consultant.getName();
+ String content = contsultantName+"憿批��憛怠神靽���像���遛��漲閰��"+getSendSatisfactionToClientUrl(appointment.getId());
+ return content;
+ }
+
+ private String genSendSatisfactionEmailContent(Appointment appointment) {
+ String agentNo = appointment.getAgentNo();
+ Consultant consultant = consultantService.findByAgentNo(agentNo);
+ Context context = new Context();
+ context.setVariable("consultantName", consultant.getName());
+ context.setVariable("appointmentUrl", getSendSatisfactionToClientUrl(appointment.getId()));
+ String content = springTemplateEngine.process("mail/writeSatisfactionNotice", context);
+ return content;
+ }
+
+ public String getSendSatisfactionToClientUrl(Long appointmentId) {
+ return applicationProperties.getFrontEndDomain() + "/?appointmentId=" + appointmentId;
+ }
+
+ public void setConsultantAvgScore(Satisfaction satisfaction) {
+ Optional<Float> avgScore = getAgentAvgScore(satisfaction.getAgentNo());
+
+ if(avgScore.isPresent()) {
+ BigDecimal bigDecimal = BigDecimal.valueOf(avgScore.get());
+
+ Consultant consultant = consultantRepository.findOneByAgentNo(satisfaction.getAgentNo()).get();
+ consultant.setAvgScore(bigDecimal.setScale(1, BigDecimal.ROUND_HALF_UP).floatValue());
+ consultantRepository.save(consultant);
+ }
+ }
+
+ public Optional<Float> getAgentAvgScore(String agentNo) {
+ return satisfactionRepository.getAgentScoreAvg(agentNo);
+ }
}
--
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